DL
Dirk L
1 reviews | Active since Jun 2019
31 Mar 2022, 14:24
Poor customer service
Been waiting a month to get a technician to come to my property because of a fibre line is broken inside the new house i logged a broken line fault and a relocation fault but nothing but they still deduct from my acc. Paying for a service I dont even have. still no assistance
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Vodacom's replyOfficial
01 Apr 2022, 07:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Apr 2022, 07:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team