SP
Shanaed P
1 reviews | Active since Feb 2021
02 Nov 2022, 13:45
Poor customer service
I tried for an hour and a half to get hold of someone and when I did get hold of someone I was transferred to another lady. All I needed was an email address to send my documents to to complete my online application. The customer service is **********.
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Vodacom's replyOfficial
02 Nov 2022, 13:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Nov 2022, 13:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team