JJ
Joseph J
1 reviews | Active since Sept 2015
01 Sept 2015, 14:41
POOR CUSTOMER SERVICE
I TOOK MY CELL PHONE TO VODACOM, CANAL WALK (2ND FLOOR), FOR REPAIRS ON 5 AUGUST. I WAS TOLD THAT IT WOULD TAKE 3 WORKING DAYS TO RECIEVE A QUOTE. <br> <br> ON 12 AUGUST I CALLED THE STORE MANAGER, JACO, TO FIND OUT WHY I HAVE NOT RECIEVED MY QUOTE. JACO THEN PROMISED ME THAT HE WILL PERSONALLY DEAL WITH THE MATTER. JACO THEN SEND ME THE QUOTE ON 15 AUGUST, WHICH I REP****, \GO AHEAD WITH THE REPAIRS."<br> <br> ON 29 AUGUST I WENT TO VODACOM"
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Vodacom's replyOfficial
01 Sept 2015, 15:54Hello jozephs26,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,
Vodacom's reply01 Sept 2015, 15:54
Official
Hello jozephs26,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,