Poor customer service.

Item: Vodacom
Rating: 1
Author: Craig G

App**** for a transfer from a personal contract into a business name...

Short story - after numerous store visits, emails and phone calls, we are 9 months down the line with no resolution.

Zero customer service or support available.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

07 Apr 2026, 07:21

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom's reply07 Apr 2026, 07:21

Official