A
Andisiwe
1 reviews | Active since Nov 2021
22 Aug 2024, 19:41
Poor customer service
I recently took out home WiFi with Vodacom, they never debited since not even once they contacted me I told them to deduct there’s always money in my account now this is messing up my credit report yet m in a process of buying the house , how do I go about cancelling
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Vodacom's replyOfficial
23 Aug 2024, 07:47 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply23 Aug 2024, 07:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team