Poor customer service

Item: Vodacom
Rating: 1
Author: Annelize Z

“The most unhelpful consumer company, with no customer service, no customer satisfaction, and no problem resolution.” Not one of the consultants are on the same level - you be sending from A - Z and back to A. No problem solution to solve a problem / concern.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

30 Sept 2025, 08:09

Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards,
Vodacom Consumer Website Team

Vodacom's reply30 Sept 2025, 08:09

Official