Poor customer service
I have requested numerous times over the last week for invoices for the last financial year that I have not receiced. I have not received it still.
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
18 Jun 2019, 15:45 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Jun 2019, 15:45
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
19 Jun 2019, 12:19Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As discussed today, we have authenticated the account holder and emailed the invoices as per your request.
Regards,
Vodacom Consumer Website Team
As discussed today, we have authenticated the account holder and emailed the invoices as per your request.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Jun 2019, 12:19
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As discussed today, we have authenticated the account holder and emailed the invoices as per your request.
Regards,
Vodacom Consumer Website Team
As discussed today, we have authenticated the account holder and emailed the invoices as per your request.
Regards,
Vodacom Consumer Website Team
Best regards,
's updateReviewer Update
19 Jun 2019, 12:30Really people, to get the dates of the year and months right is not difficult. 1March2018, 1Feb2019 for numbet ending in 197. 1Aug2018 for number ending 736. September and August are not the same months. You are just wasting my time, get it right the first time. I will wait for your response once again
's update19 Jun 2019, 12:30
Reviewer Update
Really people, to get the dates of the year and months right is not difficult. 1March2018, 1Feb2019 for numbet ending in 197. 1Aug2018 for number ending 736. September and August are not the same months. You are just wasting my time, get it right the first time. I will wait for your response once again
's updateReviewer Update
19 Jun 2019, 14:02You sent the wrong invoices.
's update19 Jun 2019, 14:02
Reviewer Update
You sent the wrong invoices.