Poor Customer Service

I app**** for a Fiber line more than a month ago . My sales Guy Erwin ********** 414 is terrible he gives you false promises and he never comes back to you . His phone is always off when you try to contact him . I have to phone Vodacom my self to find out when the installation when will be done after Erwin promised me Before month end 2019/04/31 ,it is now 2019/05/13. Not even Vodacom could give me an installation date . I have had terrible customer services before from Telkom and is begining to thing Vodacom is worse .