Poor Customer Service

Good day,

I would just like to inform you that the lady called Michelle working at Vodacom Kimberley whom sent me an sms regarding my upgrade that is due was utterly unprofessional. I called the store 3 times and got no answer I then decided to phone the cellphone number she left in her sms. She answered so rudely and unprofessional. I would recommend should you want future upgrades try more professionalism. I hate that this is my service provider and that my contract unfortunately ends September only.