DP
Doug P

1 reviews | Active since Jul 2015

14 Jul 2015, 17:12

POOR CUSTOMER SERVICE

Have a problem loading data on phone..<br> 3 weeks later and 2 reference numbers later and still nobody has contacted me or tried to assist.<br> Irony is when u log a call you get a confirmation SMS with a reference number and a message stating that a technician will contact you within 48 hours...<br> YEAH RIGHT <br> 3 weeks later <br> 2 Calls logged <br> and numerous phone calls later <br> and still waiting<br> and all of this while I am paying for out of data bundle rates to run my business..<br> Way to Go Vodacom

0
Replies (1)
Vodacom
Vodacom's reply20 Jul 2015, 13:35
Official
Hello DougPowell,

Thank you for taking my call.

I will send you an e-mail as discussed.

We apologise for the level of service received thus far.

Regards
Moddy K

Best regards,