DP
Doug P
1 reviews | Active since Jul 2015
14 Jul 2015, 17:12
POOR CUSTOMER SERVICE
Have a problem loading data on phone..<br> 3 weeks later and 2 reference numbers later and still nobody has contacted me or tried to assist.<br> Irony is when u log a call you get a confirmation SMS with a reference number and a message stating that a technician will contact you within 48 hours...<br> YEAH RIGHT <br> 3 weeks later <br> 2 Calls logged <br> and numerous phone calls later <br> and still waiting<br> and all of this while I am paying for out of data bundle rates to run my business..<br> Way to Go Vodacom
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Replies (1)Vodacom's replyOfficial
20 Jul 2015, 13:35Hello DougPowell,
Thank you for taking my call.
I will send you an e-mail as discussed.
We apologise for the level of service received thus far.
Regards
Moddy K
Thank you for taking my call.
I will send you an e-mail as discussed.
We apologise for the level of service received thus far.
Regards
Moddy K
Best regards,
Vodacom's reply20 Jul 2015, 13:35
Official
Hello DougPowell,
Thank you for taking my call.
I will send you an e-mail as discussed.
We apologise for the level of service received thus far.
Regards
Moddy K
Thank you for taking my call.
I will send you an e-mail as discussed.
We apologise for the level of service received thus far.
Regards
Moddy K
Best regards,
