LS
Lauren S
1 reviews | Active since Sept 2019
24 Dec 2022, 07:02
POOR CUSTOMER SERVICE
Vodacom has absolutly NO customer service. What are we paying our full subscriptions for when we are sitting more than half the time without internet! This is a breach of contract on Vodacoms side. Find a solution Vodacom & start pulling up your socks or you will be loosing even more customers. The smaller guys are kicking your backside!
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Vodacom's replyOfficial
24 Dec 2022, 10:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Dec 2022, 10:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team