VN
Vashnee N
1 reviews | Active since Nov 2019
09 Jul 2020, 19:08
Poor customer service
I have been trying to cancel 2 datalines with vodacom for the last eight months. The consultants who are painful to deal with seem to confirm the cancellation and yet I am still being billed for these contracts.
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Vodacom's replyOfficial
10 Jul 2020, 09:42 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jul 2020, 09:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team