1 reviews | Active since May 2016
Poor customer service
I have been a Vodacom client for many years. I have struggled for two weeks now trying to do an upgrade. So frustrated, maybe it would be better to cancel the contract...
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good day
We regret taking note of your experience and thank you for bringing it to our attention.
I could not reach you when I called; I have requested our upgrades division to make contact with you to assist.
We once again apologise for any inconvenience caused.
Regards
Moddy
Best regards,
Good day
We regret taking note of your experience and thank you for bringing it to our attention.
I could not reach you when I called; I have requested our upgrades division to make contact with you to assist.
We once again apologise for any inconvenience caused.
Regards
Moddy
Best regards,