Poor customer service

Item: Vodacom
Rating: 1
Author: Carl N

Vodacom seems to have *********** people working there as they seem to fail to rectify an error on my account from their side. Causing my account to be disconnected.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

13 Nov 2017, 08:22

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply13 Nov 2017, 08:22

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Poor customer service

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