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Nokukhanya M
1 reviews | Active since Apr 2019
09 Dec 2022, 13:18
Poor Customer Service
I am very disappointed in the service i have received from the Vodacom Fiber department, I have had no connectivity for more than 2 weeks and the only response i get is they apologies for the inconvenience caused but no one has bothered to assist in connectivity.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
09 Dec 2022, 14:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Dec 2022, 14:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Nokukhanya M's updateReviewer Update
09 Dec 2022, 14:49Thank you i have received an SMS that my line is finally restored, I really appreciate the quick response, although i have lost a lot of money from not being connected, its just sad that i had to go to Hello peter to get the help i needed.
HELLO PETER THANK YOU SOOOOOOO MUCH FOR YOUR HELP, I really appreciate it.
HELLO PETER THANK YOU SOOOOOOO MUCH FOR YOUR HELP, I really appreciate it.
NM
Nokukhanya M's update09 Dec 2022, 14:49
Reviewer Update
Thank you i have received an SMS that my line is finally restored, I really appreciate the quick response, although i have lost a lot of money from not being connected, its just sad that i had to go to Hello peter to get the help i needed.
HELLO PETER THANK YOU SOOOOOOO MUCH FOR YOUR HELP, I really appreciate it.
HELLO PETER THANK YOU SOOOOOOO MUCH FOR YOUR HELP, I really appreciate it.