JM
Johann M
1 reviews | Active since Jul 2021
16 Aug 2021, 15:28
Poor customer service.
Vodacom are atverticing the Huawei P40 pro 5G but the phone is discontinued. They dont contact you to informe you of the situation you have to constantly phone them and each time they have a different story.
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Replies (2)
Vodacom's replyOfficial
16 Aug 2021, 15:37Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Aug 2021, 15:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JM
Johann M's updateReviewer Update
16 Aug 2021, 17:10The information was not satisfactory and no effort was made to resolve my issue. Like i said customer care from Vodacom side is bad.
JM
Johann M's update16 Aug 2021, 17:10
Reviewer Update
The information was not satisfactory and no effort was made to resolve my issue. Like i said customer care from Vodacom side is bad.