AM
Alice M
1 reviews | Active since Sept 2019
09 Sept 2019, 14:49
Poor customer service
I have been calling to cancel my contract and nobody is helping me and now vodacom says it has been receiving unusual high calls from me but they don't call me to tell me what's happening and when you call to know you call too much. This is poor service
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
09 Sept 2019, 16:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Sept 2019, 16:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team