GW
Gershwin W
1 reviews | Active since Jan 2019
24 Feb 2021, 19:11
Poor Customer Service
I am not happy with Vodacom as a customer they are deducting insurance money from my account without my consent. Every time I call the customer service line now one can help me or I will just be promise that they will resolved issue but nothing happens.
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Vodacom's replyOfficial
25 Feb 2021, 07:37Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Feb 2021, 07:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team