1 reviews | Active since Jul 2017

02 Jul 2017, 12:45

POOR CUSTOMER SERVICE

<p>What an utterly rude lady I encountered at Vodacom Tygervalley on Sunday 2 July. Lauren...</p> <p>I am appauled by the manner in which she not only looked at me, but also addressed me in front of her colleagues and other customers. God Bless her with better manners please...she desperatly needs some!</p>

0
Replies (2)
Vodacom
Vodacom's reply03 Jul 2017, 07:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply03 Jul 2017, 09:45
Official

Dear Customer

We apologise for the service you received at the store. We have escalated this to the store management for review and feedback.

Regards

RoderiqueLategan