1 reviews | Active since Mar 2014
Poor customer service
<p>I'm so disappointed at the level of service and disrespect shown to my mom by one of the officials at Vodacom at the workshop in Durban. The official even told my mom who is almost 60 years that she is full of ****. Who talks like that to clients. This is shocking because it was done in front of his colleagues. My mom only went to query about the monthly airtime that she did not receive as she has a contract phone. The guys name is Muhammed Adam.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Thuli
As discussed, this matter has been addressed.
Have a pleasant day further!
Regards,
RJ
Dear Thuli
As discussed, this matter has been addressed.
Have a pleasant day further!
Regards,
RJ