Poor customer service

<p>I recently upgraded/migrated to a different package. As part of my upgrade I was promised a 100 free minutes every month. I even got an sms to tell me that the new service have been activated. However, I never received the minutes, and as a result I cannot make any call. I brought this to Vodacom's attention through their help line (not so helpful). I was promised that this wil be resolved with 48 hours.</p> <p>It's been more than 1 week now, and I stil havent heard anything from vodacom. I still have no minutes which means I am unable to do most of my calls.</p>