Poor customer service
<p>As usual, the customer service at Vodacom Gateway is disgusting! Waited 40 minutes for someone to assist me with incorrect data charges that appear on my latest bill. Query still NOT RESOLVED. Please employ more staff so we can be assisted more efficiently. We are PAYING CUSTOMERS. All we ask for is good customer service! The only good employee at that branch is Jayshree Bhanu. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team