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Imthiaz D
1 reviews | Active since Sept 2017
13 Apr 2022, 13:53
Poor customer service
If you are looking for ********* sales staff & a Manager who is an expert at not returning calls or avoiding aftersales queries then visit Vodacom Gateway, The manager Dinesh will guarantee to live up to the disappointment, and the sales staff will tell you anything to do a deal.
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Replies (2)
Vodacom's replyOfficial
13 Apr 2022, 14:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Apr 2022, 14:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Imthiaz D's updateReviewer Update
28 Apr 2022, 08:19I'm not surprised that all that resulted from this poor review was a call from customer service, a poor attempt to feign interest not even a call from the Store or Manager. This is how Vodacom treats its loyal customers.
ID
Imthiaz D's update28 Apr 2022, 08:19
Reviewer Update
I'm not surprised that all that resulted from this poor review was a call from customer service, a poor attempt to feign interest not even a call from the Store or Manager. This is how Vodacom treats its loyal customers.