SP
Simone P

1 reviews | Active since Dec 2016

12 Dec 2016, 11:12

Poor Customer Service

<p>I work in private practice for a Psychologist. She went overseas for a week and is now unable to access 121 or any voicemails. We have contacted customer care on numerous occassions. It has now been 3 days and still no assistance. Pooooor service!</p>

0
Replies (1)
Vodacom
Vodacom's reply12 Dec 2016, 11:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team