JV
Jay-Dee Verster
1 reviews | Active since Feb 2019
01 Mar 2021, 10:27
Poor customer service.
I have contacted vodacom twice to sort out a billing issue and both times I was told that I would be contacted within 7 business days. I gave both times two weeks each and I still have got no response or solution to my problem.
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Vodacom's replyOfficial
01 Mar 2021, 12:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Mar 2021, 12:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team