Poor customer service

<p>Booked in my phone for repairs on 28th of November. all I needed was the phone to be reset due to having blocked it. and a quote to replace the face.</p> <p>I received a call over a week later to inform me the cost to repair is X amount which is far greater than the phone.</p> <p> </p> <p>And that they cannot reset it due to physical damage. </p> <p>Quite disappointing from a Vodacom service centre, glad my contact is ending as I will not renew it thanks to your lack of service or assistance</p> <p> </p> <p> </p>