1 reviews | Active since Jun 2013
Poor customer service
<p>I have email confirmation from Vodacom that a credit note will be processed into my account in October. This has not happened and I logged a query with vodacom and had no response from Vodacom for over two weeks now. I do not understand why it is so difficult to reply back to a customer who has a query. So disappointed!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team