poor customer service

I have been waiting for my number to be reactivated, its been over 4 weeks now. The consultants have been giving me different information and katlego said its been activated yet nothing has actually been done coz i still have no network. This is after a series of consultations and sending documents 7 times because they claim to have not recieved and to date no service rendered. I was told it takes 7 days, not sure how many 7 days are required. Some of the consultants i dealt with were rude and arrogant . Its sad how vodacom leadership allows such behaviour and treatment to their customers, there is no sense of accountability orcresoinsibility. I would not recommend vodacom to anyone unless i want them to be frustrated like me at this point. You can sense that their consultants dont care. I have had this number for years and i am in the verge of changing service provider, because clearly vodacom does not value thier customers. If hey did it would not be such a mission to get a customer back on the line.