JS
Johan S

1 reviews | Active since Aug 2009

04 Nov 2022, 13:25

Poor customer service

I bought a vodapay kwika machine. I can't get it registered. I phoned, mailed and chatted to a few people.went in to Voda shop. Look like there no customer care. They took my money and now no help.

0
Replies (2)
Vodacom
Vodacom's reply04 Nov 2022, 13:56
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
JS
Johan S's update04 Nov 2022, 14:04
Reviewer Update
Everybody say they going to come back to me. Nobody they start chatting and then stop. I bought the machine cause I need it.