Poor customer service

I had made a call to vodacom in trying to archieve my old numbers at the end of my first call i wasn't pleased told that my numbers have been given to another client checked and called my number which was not allocated I called back did yamahle not shout on the top of her voice in the background whilst i was speaking to Nthabiseng "that caller is rude" in venecular language the call was still not resolving the issue at hand and than Nthabiseng proceeded with me handed over the call to her team leader Tebello who also had no solution for me to take constantly asked to have a quest made and further communication my problem lies with the unprofessional approach I heard from The first lady who had forgotten he phone etiquette and for her colleague that covered for her and never apologized

The conversation was directed to me as the conversation said in vanecular language "she called earlier on"