SS
Shamiel S
1 reviews | Active since Feb 2014
30 Nov 2021, 08:52
Poor customer service
At the Century City branch they are wholly understaffed. I waited 2 hours for a consultant after I grabbed a ticket. There is no way that a customer can get a good shopping experience from an overworked consultant. This was such a big waste of time that many ppl walked away.
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Vodacom's replyOfficial
30 Nov 2021, 09:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Nov 2021, 09:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team