Poor customer feedback

Poor customer feedback. I had requested a price match with Telkom from the Vodacom Sandton store. I was advised that Vodacom is a superior service and that they wont even bother with Telkom. This is a pathetic excuse. I then called the Vodacom line and they said they would assist me but no one called me back. I was considering getting a fiber line but now I won’t waste my time. I just need to cancel my contract. I needed to move it to my name but no one was helpful. When you go to the store they don’t bother helping. I am going to move to telkom due to this poor service. I just need to cancel my contract.