GG
Godfrey G
1 reviews | Active since Dec 2023
07 Oct 2024, 12:03
Poor customer care help line
Vodacome customer care help line without an option to speak to a consultant.. Too bad you hold your phone till jesus come without any option that transfers you to a consultant on 082135
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
07 Oct 2024, 12:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Oct 2024, 12:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
GG
Godfrey G's updateReviewer Update
07 Oct 2024, 12:52My contact number is ***
GG
Godfrey G's update07 Oct 2024, 12:52
Reviewer Update
My contact number is ***
Vodacom's replyOfficial
11 Oct 2024, 11:38Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, you have confirmed that you have been in contact with Vodacom and was assisted with the query. Regards, Consumer Website Team
Best regards,
Vodacom's reply11 Oct 2024, 11:38
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, you have confirmed that you have been in contact with Vodacom and was assisted with the query. Regards, Consumer Website Team
Best regards,