JB
Jaco B
1 reviews | Active since Sept 2025
24 Sept 2025, 14:34
POOR CUSTOMER CARE FROM VODACOM WHEN ISSUES ON FIBRE LINE
Poor customer care when you have issues with your network. My Fibre not working now for 11 days, no feedback, must make regular calls to follow up, promisses to get back to you, always in the dark, dint know whats going on. Want to cancell my vodacom fibre with vodacom.
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Vodacom's replyOfficial
25 Sept 2025, 08:32 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Sept 2025, 08:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team