Poor Customer Care from Vodacom

I bought an Apple Series 10 GPS and Cellular Watch. It's been three weeks now and Vodacom has been unable to link the one number to my watch. I've gone to the Vodacom Brooklyn and Vodacom Menlyn Stores and they are all unable to fix the problem. I don't know if its a lack of training from Vodacom's side. An enquiry was sent by Vodacom Menlyn to their technical team on Wednesday 2 October 2024. Turnaround is apparently 72 hours. I have not even gotten a call or SMS on the update. I am charged for a service that they cannot even activate on my watch but still i get billed for it. Vodacom Customer Care is very poor. Would never recommend them.