Poor Customer Care

I have 3 contracts with Vodacom, my debit order goes off on the 24th of every month. <br> I noticed that my debit order did not go off on the 24th of September, having noticed <br> this if contacted Vodacom and told them that the account has not been debited,<br> I was told by the consultant that I am not to worry as my account would be re-debited.<br> My line was then suspended on the 5 October as my account went into arrears, <br> I called Vodacom immediately and informed them about my situation. <br> A lady by the name of Adelaide told me that they will re-debit my bank account <br> and my suspension will be lifted in under a hours time. My account was still suspended<br> some 16 hours later, I phone Vodacom once again to sort out and was then told I had would <br> be charges a reconnection fee of about R10. Vodacom service is very poor, that is why you <br> have to dial zero to speak to a consultant as zero is the amount of help you will get. I will not <br> be renewing my 3 contracts with Vodacom. MTN and Cell C can contact me as soon a possible.