CN
Chris N
1 reviews | Active since Feb 2022
21 Mar 2022, 18:52
Poor customer care
After contacting and talking to Vodacom customer care for a month now, I still have a problem with my account that has NOT been resolved. They keep on telling me that things will be resolved but still nothing has been done about it. What am I to do???????????? I have been a client if vodacom for 20 plus years and this is the "customer care" I get from them. Poor!!!!
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
22 Mar 2022, 07:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Mar 2022, 07:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team