Poor Customer

Customer care keeps on transferring me from one person to another or they just hang up. I waited for about 30 mins to speak to a consultant who just hung up on me. It is as if no one wants to assist me. I am very disappointed. I call everyday to inquire about the phone I ordered on 29/12/2017 online however no one has assisted me. Vodacom has failed to stick to their turnaround time of 7-days. I am not happy with the service I am getting.

The only consultant who was willing to assist was Jenneal (thank you for your assistance). However, the phone has not been delivered till date.