Poor custome care

On the 22-06-2015 i purchased airtime from vodacom. There after i converted the airtime into 1gb of data. Before the end of the day my so called data was finished. I did a balance enquiry and it was gone. This just didnt make sense. I called up the vodacom customer care call centre and was transferred from pillar to post and was on the phone for an approximate 50 minutes to be told that the data department is responsible for this when transferred to the data department it was confirmes that once again i was transferred to the wrong department and transferred again and again. I found a little joy in the last consultant i spoke to however the issue was not resolved. A service request had been logged and she assured me that it will be resolved the following day 23-06-2015. I received a text message stating that the matter is being handled and vodacom will contact me the following day and to this day no one has contacted me. My contracts are up for renewal and i will definitely be moving to another provider.