CZ
Chris Z
1 reviews | Active since Mar 2009
11 Feb 2021, 13:46
Poor Coverage of Mobile Network - Parkmore
We have very poor mobile phone coverage in Parkmore, Sandton. The mater has been reported directly to Vodacom on their Helpline and Facebook Page. They indicated that a technician wold come and do an inspection.
No inspection and just an SMS to say the matter has been fixed. Sadly there has been no improvement and no meaningful communication.
As they are not interested we will start a social media campaign to highlight the issue.
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Vodacom's replyOfficial
11 Feb 2021, 14:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Feb 2021, 14:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team