Poor coverage in Isando

<p>Previously we always had good coverage with Vodacom, but for the last 2 years the coverage has been deteriorating to the point where it has become an absolute frustration. A great number of employees in our companies Head Office has been complaining about the poor coverage from Vodacom in the Isando area. We all have the latest devices. Furthermore Vodacom is our companies preferred service provider, but not even this motivates Vodacom as a business to look after its business interests. As the manager of my division I have reached the end of my patience with Vodacom. Vodacom is the only network within the area with such poor signal, CellC and MTN does not seem to have the same coverage issue in the area. Quite a few employees have switched to other networks because of Vodacom poor coverage in the area. We spend 8 hours of every day in the office and are unreachable most part of the day. Some of us have second phones with different networks waiting for our contracts with Vodacom to run out. I did not lodge a complaint earlier as I believed Vodacom would have attend to the coverage issue, but I can clearly see that nothing was done in the last 2 years and the promises made to other employees of tower upgrades in the area was empty. Your silence to our requests as customers has cause quite a few customers silently leaving and choosing a different service providers. If you do not do something about this, this trend will continue. Loyalty comes from two side. Regards. Carel.</p> <p> </p>