Poor coverage and poor customer services. Vodacom ****s!!
Been calling Vodacom for 6 months and trying to fix my LTE coverage. They will fix the problem for minutes and then switch your line over to a poor signal again. When you call the just say its a technical problem and Vodacom is working on it .WOW for the past 6 months!!!! :( .The maps shows there is coverage but the call agent will say there is no converge but still sold the 3 year contact to me . Now am stuck on a 3 year contract and Vodacom just refuses to help me! They sell you specials but they actually bull ****ting you. They throttle your account in peak times I suppose but during 12:00 pm - 6 pm the internet is even worse!!! Don't fall for Vodacom ****s!!!When my contract is done I will switch over to another service provider!!
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Replies (1)Vodacom's replyOfficial
18 Jan 2022, 19:41Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Jan 2022, 19:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
