YG
Yolande G

1 reviews | Active since Jun 2016

14 Sept 2016, 12:21

Poor Coverage

<p>We are residing in a Complex in 5 Topham rd, Doonside , 4126.</p> <p>We recently moved here and it is with great frustration that I am reporting the following-</p> <p> </p> <p>No coverage inside, bad coverage outside, no 3G inside, bad 3G outside. Spoke to the body corporate who is willing to give consent to vodacom to fix the poor coverage to all our units</p> <p> </p> <p>All of the units has the same issues. I work from home and have lost a lot of business due to clients not being able to get hold of us due to no signal in the unit. We have very poor signal outside but the point is that I do not want to do business in my carpark. All the residents has to run around outside trying to order meals, talking to friends and family and talking to clients.</p> <p> </p> <p>We are having to run around outside for a little bit of signal This is not pleasant for any of us. Inside the signal is non Existing.</p> <p>I Have reported the issue to Vodacom previously but they decided to just ignore me. </p> <p> </p> <p>We are paying a fortune for the usage of our mobile phones and we are not benefiting out of it all.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply14 Sept 2016, 13:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team