Poor courier choice!
How does vodacom trust Ram couriers with delivery of devices! They have had my parcel for 3 days now! I have tried arranging a delivery after 5 since Friday! But they refuse to contact me to arrange anything!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
27 Jan 2021, 07:47Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Jan 2021, 07:47
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
06 Feb 2021, 12:27Dear Jonty Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your parcel has returned to the warehouse.
You may do the upgrade again by calling ***4 (free call from Vodacom sim). Regards Consumer Website Team
Our records indicate that your parcel has returned to the warehouse.
You may do the upgrade again by calling ***4 (free call from Vodacom sim). Regards Consumer Website Team
Best regards,
Vodacom's reply06 Feb 2021, 12:27
Official
Dear Jonty Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your parcel has returned to the warehouse.
You may do the upgrade again by calling ***4 (free call from Vodacom sim). Regards Consumer Website Team
Our records indicate that your parcel has returned to the warehouse.
You may do the upgrade again by calling ***4 (free call from Vodacom sim). Regards Consumer Website Team
Best regards,