Poor Contract cancellation

Item: Vodacom
Rating: 1
Author: Annelien

Trying to cancel a contract is near impossible. Lines cut off. System is slow. Been on the phone for more than 30 minutes and still not done! Terrible.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

29 Jan 2026, 07:40

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply29 Jan 2026, 07:40

Official