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Sindisiwe M

1 reviews | Active since Jul 2011

24 Mar 2025, 14:28

Poor connectivity

If there was an option to give 0 stars I would choose that, vodacom has been nothing but disappointing when it comes to connectivity, its so ****in annoying when you are busy on a call and all of a sudden there is poor or no connectivity at all, how are we supposed to work under such conditions, no man you need to do better this is ridiculous

0
Replies (3)
Vodacom
Vodacom's reply25 Mar 2025, 08:03
Official
 Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team 
 
SM
Sindisiwe M's update31 Mar 2025, 09:45
Reviewer Update
Nothing has changed, how do I cancel a contract, I want to cancel everything vodacom related because clearly we are not taken seriously this is exhausting
SM
Sindisiwe M's update26 Apr 2025, 04:42
Reviewer Update
So on the 3rd of April I received a call and I was told the matter couldn't be resolved and my contract was going to be canceled free off charge and the router was collected the same day but now I've been charged again meaning I paid the fill.price for 3 days in April and now I'm being charged for May for something that I don't even have, please I need my refund before I talk to my bank to block and reverse the amounts deducted, it's been too long for this not to be resolved