RK
Rethabile K

1 reviews | Active since Dec 2022

09 May 2024, 20:27

POOR CONNECTION

It doesn't deserve even a single star. I have unlimited internet contract with this useless service provider. Every ten minutes they is no connection. I have reported this issue several times, but no positive solution has been taken. I regret and hate having this contract that I pay every month but I benefit nothing. Vodacom is actually a ******. They don't seem to care to solve my problems. I think soon I will terminate my contract. I am fed up with this parasite (vodacom). I did speed test as requested but till this date they don't bother fixing this issue.

0
Replies (1)
Vodacom
Vodacom's reply10 May 2024, 07:54
Official
 Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team