GN
Gerrie N

1 reviews | Active since Feb 2013

28 Feb 2016, 13:10

Poor Connection

Over the last 12 months I have been experience extremely poor connection from Vodacom on my 3g ****le, I cannot use my email address and this is getting frustrated.<br> I will visit Vodacom tomorrow to cancel m y contract and pay the outstanding fees to move to MTN or Cell C.<br> I will check to ensure who has the better connection in South Africa. Vodacom sadly has the worst connection.<br> I am so sick of Vodacom as I know that they do this to force client to pay...while they do not have the capacity to provide a services to clients. The network is so slow and many areas have not network, I am traveling all other the country and no network available in many areas. I am not interested din excesses, you making claims that you have the fastest network.<br>

0
Replies (1)
Vodacom
Vodacom's reply28 Feb 2016, 17:08
Official
Hello SHEQAuditors,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team