Poor Communications and Service

I have asked Vodacom, ( Patricia De Lange & Jaco Von Metzinger) to explain why Vodacom has initiated a monthly insurance policy on 1 of my contracts? Vodacom was never tasked to implement any Third Party Insurance on any of my contracts?<br> <br> Numerous emails was sent to Vodacom, needless to say, Vodacom NEVER acknowledged receipt or rep**** to my requests.<br> <br> Please be aware that as far as I am concerned this is just a **** to ***** money from the unsuspecting subscribers.<br>