1 reviews | Active since Nov 2016
Poor Communication with Debt Collectors for Vodacom accounts
An account was escalated to Debt Collectors who uses PM8 - which is okay due to non payment. However I was supposed to be finished in February with an amount of R220. and couple of cents but R500 went off my account and there is a reminder for me today to fund my account for another R500 that will go off tonight. This is unacceptable because having to reverse that amount reflects bad on my TransUnion in any case. I need this resolved ASAP.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team